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Frequently Asked Questions

7
  • How do I hide/disable the notification banner at the top of the screen?
  • How do I see statistics?
  • Why do I need to grant these permissions?
  • Why isn’t the app working?
  • iPhone/iPad Support
  • Can I set up an alert for a specific sender?
  • Does the app work with Android Go?

Getting Started

8
  • Enable/disable a rule
  • Disable Emergency Alert
  • Setting a global volume
  • Welcome Screen
  • Delete a rule
  • Adding and setting up a rule
  • Installation
  • Save a rule

Troubleshooting & Support

4
  • Limitations/Known Issues
  • General Troubleshooting Steps
  • Get Support!
  • Change Log
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Change Log

v2.7.0.0 #

  • Don’t alert again until… – You can now specify an interval for a rule so that you don’t receive multiple alerts within a short period of time. You can enter a value between 0-99 minutes (default is 0)
  • Global Volume Control – You can now set a global volume level from the settings screen. This overrides the volume set for each rule.
  • Updated some libraries to Android 12
  • Fixed a layout issue for devices with small interface size or fonts

v2.6.0.1 #

  • Multiple Filters Per Rule – You can now set up multiple filters for each rule, allowing more complex rules

v2.5.0.1 #

  • Bugfix – Depending on the current time, a scheduled rule may not trigger when it should – this has now been fixed

v2.5.0.0 #

  • Rule Scheduling – For each rule, you can now set a rule schedule
  • Improved Permissions Requests – Permissions should now take you back into the app when they have been granted
  • Battery Optimization Prompt – The app will now prompt to be added to battery exemptions to improve reliability
  • Auto-Start and Background Prompt – The app will now attempt to display device specific information about how to ensure Emergency Alerts can run in the background and at startup
  • Hide Notification Banner – New setting added – please note, this may impact reliability if the notification banner is hidden
  • Only Use Device Loudspeaker – New setting added to allow audio to be routed only to device loudspeaker
  • Check Battery Saving Prompt – Added new prompt which can be accessed from the settings screen
  • Improvement – Alarm Volume is now used for alerts, meaning music volume is no longer impacted
  • Improvement – Audio playback is now optimised – should result in less issues with audio playback
  • Fix – Alerts now play from speaker and connected Bluetooth devices at the same time, ensuring you will not miss an alert

v2.4.0.8 #

  • Optimised logic for when a device reboots
  • Updated Android Target to 29

v2.4.0.6 #

  • Stability Improvements – Updated dialog to latest API
  • Bug Fix – Fixed a couple of issues where an alert sound would not stop when the dialog was dismissed
  • Bug Fix – Fixed an issue on Samsung devices not playing audio alerts while locked
  • Bug Fix – Fixed an issue with the log attachments not working on some devices
  • Streamlined permissions prompts to automatically switch back to Emergency Alert once the permissions are granted

v2.4.0.3 #

  • Stability Improvements – Minor update squashing a few bugs that should improve stability for handling partially empty notifications
  • Logging Improvements – Added additional logging information when logging is turned on to assist with troubleshooting

v2.4.0.1 #

  • Bugfix – In some scenarios the audio would not play during an alert for a built in sound

v2.4.0.0 #

  • Custom sounds – you can now load in your own MP3 files for each rule!
  • The “Test Sound” option is now looped, and allows you to change the volume while it is playing
  • Some other optimizations and clearer information about what logging
  • Fixed a bug with built in sound selection
  • Added a warning prompt if a rule criteria contains a space at the start or end
  • Fixed an issue with scrolling on the help screen
  • Added social media links
  • Minimum SDK updated to 24 (Android 7.0+ Minimum)

v2.3.1.5 #

  • Additional built-in sounds. Now you can select a different sound for your rules! There are 7 to choose from for now…
  • You can test the new sound options including volume with the “TEST SOUND” button
  • Code optimisations

v2.3.0.0 #

  • Volume control has been added for each rule. By default this is set to 100%% for existing alerts, but now you can change it!
  • Added statistics to help screen
  • Slight update to dialog title to indicate the rule name triggered
  • Database optimisation
  • You can now include the database along with debug logs to email to support

v2.2.1.1 #

  • The alert sound and vibration should now stop when the alert dialog is no longer present on the screen. This should resolve the issue whereby an alert would continue to sound even if the dialog is not present
  • Icons have been updated
  • Alert dialog style has now been updated

v2.2.0.2 #

  • This version provides a bugfix for rules not alerting when they should

v2.2.0.1 #

  • Improved debug logging

v2.2.0.0 #

  • Bugfix release to fix issue with the popup not working on Android 10 (additional permission, Display overlay on apps is now required)

v2.1.0.8 #

  • Bugfix release to improve boot up reliability with Android O and above devices

v2.1.0.7 #

  • Active mode removed – Active mode is now always on. To stop Emergency Alert, turn off the listener in Settings within the app
  • Bugfix release to improve reliability across all devices

v2.1.0.1 #

  • Bugfix release to fix minor issue with logging

v2.1.0.0 #

  • Added Debug logger to help screen
  • Improved reliability on newer devices using persistent notification

v2.0.0.0 #

  • **Important Notice**
    • This version contains updates which means your rules have been modified to work with Notifications (not just SMS messages). As such, please ensure you check each rule to ensure the rule still functions as expected
  • Removed SMS support per Google guidelines – SMS messages can still be alerted on, however, this now has to be done via notifications. As such, “From” rules are no longer supported
  • Added support for notifications
  • Improved app design elements, adhering to accessibility guidelines
  • You can now create rules for notification body or title
  • You can now create rules based on which application has posted the notification

v1.8.0.0 #

  • Added option to disable default rules in the settings screen

v1.7.0.8 #

  • Added support for detecting Do Not Disturb mode – you should get a prompt when Do Not Disturb is active and the app is launched
  • Added permissions prompt on settings screen, and permission detection when the app is launched
  • Added Active Mode – a number of people were having issues with the app being killed on newer devices. Active Mode allows a persistent notification to help improve application reliability
  • New Material Design icons added, and added colour scheme

v1.6.0 #

  • Added the ability to disable Emergency Alert within the app so you no longer need to delete the app if you want to stop it
  • Updated alert sound
  • Upgraded to SDK version 4

v1.5.2 #

  • Fixed an issue with ICS where database was not populated correctly causing a force close.

v1.5.0 #

  • Now supports custom rules
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Updated on December 18, 2021
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Table of Contents
  • v2.7.0.0
  • v2.6.0.1
  • v2.5.0.1
  • v2.5.0.0
  • v2.4.0.8
  • v2.4.0.6
  • v2.4.0.3
  • v2.4.0.1
  • v2.4.0.0
  • v2.3.1.5
  • v2.3.0.0
  • v2.2.1.1
  • v2.2.0.2
  • v2.2.0.1
  • v2.2.0.0
  • v2.1.0.8
  • v2.1.0.7
  • v2.1.0.1
  • v2.1.0.0
  • v2.0.0.0
  • v1.8.0.0
  • v1.7.0.8
  • v1.6.0
  • v1.5.2
  • v1.5.0

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