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Frequently Asked Questions

7
  • How do I hide/disable the notification banner at the top of the screen?
  • How do I see statistics?
  • Why do I need to grant these permissions?
  • Why isn’t the app working?
  • iPhone/iPad Support
  • Can I set up an alert for a specific sender?
  • Does the app work with Android Go?

Getting Started

8
  • Enable/disable a rule
  • Disable Emergency Alert
  • Setting a global volume
  • Welcome Screen
  • Delete a rule
  • Adding and setting up a rule
  • Installation
  • Save a rule

Troubleshooting & Support

4
  • Limitations/Known Issues
  • General Troubleshooting Steps
  • Get Support!
  • Change Log
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  • Documentation
  • Troubleshooting & Support
  • Limitations/Known Issues
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Limitations/Known Issues

The below list contains the known issues with Emergency Alert. The aim is to resolve them in a future release.

Limitations #

  • The schedule feature cannot cross into 2 days. 2 Rules would need to be created for a schedule that spans for example 9pm one evening to 3am the next day. One rule would need to be active between the hours of 9pm to 11:59pm, the second rule would need to be from 12:00am to 3am

Known Issues #

  • The battery saving checker function may not function on some devices
  • Some devices may encounter poor performance can be seen during the following activities:
    • Opening a rule for the first time after the app has been closed
    • Going back from saving a new rule to the main rule list
  • There is no way to tell which rules are disabled from the main rule list

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Updated on December 23, 2021
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